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Customer Policies

Common Paper Professional Services Agreement terms: Customer Policies

Written by Mark Frantz

Customer Policies is a variable that appears in the Professional Services Agreement Cover Page, in the Key Terms section. This section is for your agreements' key legal terms.

Customer Policies is an optional variable.

How to fill this out

Describe any policies of the Customer (the party receiving the services) that the Provider is required to follow under the agreement. If you're sending the PSA as the Provider, these are your customer's policies. If you're sending it as the Customer, these are your own policies. Examples include:

  • Industry-specific compliance requirements

  • Employee background checks or drug testing

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