Customer Obligations is a variable that appears in the Professional Services Agreement Cover Page, in the SOW section. This section is for your agreements' key business terms.
Customer Obligations is an optional variable.
How to fill this out
What is the Customer (the party receiving the services) required to do under this agreement? If you're sending the PSA as the Provider, these are your customer's obligations. If you're sending it as the Customer, these are your own obligations.
Examples include:
Identifying a single point of contact for the relationship
Limiting the use of the Deliverables to a particular geographic region