Increased and Unlimited Claims are variables that appear in the Cloud Service Agreement Cover Page, in the Key Terms section. This section is for your agreements' key legal terms.
Both Increased and Unlimited Claims are optional variables.
How to fill these out
Are there any violations of the contract terms that should result in damages for more than the General Cap Amount? Typically, these might be related to privacy, security, confidentiality, gross negligence, or willful misconduct.
The default is to not include these, but you can add them by checking them off.
What contractual breaches should result in an increased, but not unlimited, damages cap?
Increased Cap Amount
For the contractual breaches you just identified, what should the maximum amount of damages be?
Default: 5x the fees paid or payable by Customer to Provider in the 12 month period immediately before the claim
What contractual breaches should result in an unlimited damages cap?
Tip: You can select something as an Increased Claim or an Unlimited Claim, but not both.