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Read this before changing your email (or your whole team's)
Read this before changing your email (or your whole team's)

Read this before changing your email address or switching your domain

Ben Garvey avatar
Written by Ben Garvey
Updated over 5 months ago

There are a number of reasons why you might want to change your email address:

  • Your company is rebranding with a new name!

  • You finally got the dot com domain you wanted from the beginning.

  • You just needed a change

Whatever the reason, we can help you make the transition smoothly.

Important! Don't just log in with your new email address. It will create a new user and put you into account setup. If you do this accidentally reach out to us on support (there's a chat option at the bottom right of the page here and when you're logged into our app).

Changing your email

  1. Click on your name on the Team page

  2. Click the change? link next to your email address

  3. Fill in your new email

  4. Click Update User

  5. You'll get an email to verify the change. Until you verify the email you won't be able to send any other agreements.

Changing your whole team's email domain

  1. Reach out to us on support chat or email

  2. Make sure to tell us which domain you're currently at and which one you want to switch to.

  3. We'll need to update your agreements that are currently in flight to make sure you don't lose access. We'll leave signed agreements alone.

If at any point you get stuck or locked out of your account, use the support chat in the lower right and we'll help you get back in.

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