How your rules are written can make a significant difference in how well Gerri is able to apply those rules appropriately to your uploaded agreement.
Topics and Descriptions
Topics are an umbrella for a series of related rules. The best topic names either match section names in your agreement or are common names for legal concepts.
For instance: Termination, Auto-Renewal, Liability
Descriptions help Gerri to further refine the topic and know when to apply those rules (in addition to helping you remember what the topics mean). A good description is short but descriptive.
Here's a good example from the demo playbook and the Audits topic:
The ability for a customer to conduct an audit of our premises, facilities, code base, or books and records.
Actions
Actions are the actual rules that Gerri will apply to each redline. When editing a specific, you can add as many actions as you want, each separated by a new line.
Here are some tips for writing good actions:
Use Gerri's vocabulary
Gerri has been trained to make an evaluation of each redline in your agreement and return one of these decisions:
Accept (or acceptable)
Reject (or won't accept)
Needs Review (or escalate for review, flag)
Counterpropose
Using these exact words in your rules will lead to better outcomes from Gerri.
For example, here's a rule about governing law:
We're ok with any governing law as long as it's not Lousiana.
Here's a better version:
We'll accept any governing law except Louisiana. If Lousiana is proposed, reject it with a comment that 'We will not accept Louisiana as a governing law'
Be clear in your instructions
Gerri likes to be decisive, and will have a hard time interpreting words like 'preference' and 'generally.' When writing rules, try to avoid these kinds of vague directives and instead be direct about the outcome you want.
Here's an example of an ok rule:
Non-renewing contracts are permitted if they are strategic, generally over $1,000,000 in ARR, and require human review.
Here's a better version:
Reject a non-renewing contract if the ARR of the contract is under $1,000,000 with a note that 'We require auto-renewal for contracts of this size.' If the contract exceeds that amount, raise the change for review.
When counter-proposing, explain what to do
Counterproposing is one of the most powerful and complicated things that Gerri can do. In order to get the best outcome when counterproposing, it's best to explain in more detail what you'd like to do.
Here's an example of an ok rule:
If a customer asks to terminate an agreement for any reason, try removing that request.
Here's a better version:
If a customer requests termination for convenience, counterproprose to remove the request.
